PLOUTUS ASSET SERVICES LLP

SEBI Registered Investment Adviser | AMFI Registered Mutual Fund Distributor

No. 7/13 Ground Floor, Baktavatsalam Nagar 4th Street,
Adyar, Chennai – 600 020

Information regarding Investor Grievance Redressal Mechanism in Accordance with SEBI Circular No CIR/MIRSD/3/2014 dated 28th August 2014

To all clients of Ploutus Asset Services LLP, Investment Adviser Registered with SEBI, Registration No – INA000020800

  1. In case of any complaints / grievances against your Investment Adviser, please write to compliance division of your Investment Adviser, Mr Ganesh Ramamoorthy at [email protected] and contact number +91 6381593332. The client can expect a reply within 10 working days of approaching the Investment Adviser.
  2. If you are not satisfied with the response, you can lodge a complaint to SEBI through their Grievance Redressal Portal at https://scores.sebi.gov.in you may also write to any offices of SEBI. For any queries, feedback, or assistance, please contact SEBI office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575.

The clients can undertake online conciliation and/or online arbitration by participating in the ODR (Online dispute Resolution) Portal accessible at https://smartodr.in/login


Grievance Redressal / Escalation Matrix

Details of designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care SRIDEVI Viswanathan 7/13, Ground Floor, Baktavatsalam Nagar 4th Street, Adyar, Chennai - 600020 +91-9841428055 [email protected] Monday to Friday
10:00am to 5:00pm
Head of Customer Care SRIDEVI Viswanathan 7/13, Ground Floor, Baktavatsalam Nagar 4th Street, Adyar, Chennai - 600020 +91-9841428055 [email protected] Monday to Friday
10:00am to 5:00pm
Compliance Officer Ganesh Ramamoorthy 7/13, Ground Floor, Baktavatsalam Nagar 4th Street, Adyar, Chennai - 600020 +91 6381593332 [email protected] Monday to Friday
10:00am to 5:00pm
CEO Ganesh Ramamoorthy 7/13, Ground Floor, Baktavatsalam Nagar 4th Street, Adyar, Chennai - 600020 +91 6381593332 [email protected] Monday to Friday
10:00am to 5:00pm
Principal Officer SRIDEVI Viswanathan 7/13, Ground Floor, Baktavatsalam Nagar 4th Street, Adyar, Chennai - 600020 +91-9841428055 [email protected] Monday to Friday
10:00am to 5:00pm